The high satisfaction rating of clients confirms the quality of Logistika Pluss services

In a recently conducted survey, clients of Logistika Pluss gave a high rating to our services. This gives us confidence that we are on the right track and continue to commit to providing the top level logistics solutions.

Our clients average assessment to service quality is 9.1, and the trust index is 9.4 points out of 10! Based on the survey feedback, clients highlighted the speed, professionalism, excellent customer communication and high reliability of Logistika Pluss. We are proud to meet our clients’ expectations.

Our goal is to definitely maintain a high level, and we will continue our efforts to further increase customer satisfaction. We have received assurance that our investments in the warehouse management system have increased satisfaction and led to increased efficiency. We believe that technology is the key to successful logistics and warehousing. Our technological innovations, including automation solutions and software developments, are designed to make the management and handling of customers’ goods even smoother and more efficient. In cooperation with our clients, we will certainly continue to develop new functionalities.

Technology is advancing at an exponential rate, and in today’s world there is no question that cyber security is important. At Logistika Pluss, we have actively dealt with the topic and will continue to contribute to ensuring cyber security, because we know how important it is to protect the sensitive information of both our customers and our own company.

To support our customers’ needs we continue to upgrade the skills of our employees. The entire Logistika Pluss team is committed to providing the best possible customer experience in every phase of communication. The goal of our customer service department is to provide quick and competent answers to clients’ questions and concerns. We are oriented towards transparent communication, which allows us to consistently meet and exceed our customers’ needs.

We thank all Logistika Pluss clients who took the time to participate in the satisfaction survey and shared their valuable thoughts. We assure you that we remain committed to continuous improvement and look forward to the opportunity to continue working together to provide solutions that meet our customers’ supply chain needs.

Customer feedback is extremely valuable for us to continue to improve our services. We thank everyone who has chosen Logistika Pluss as their service partner!

***

Read about our client references here.