Customer Satisfaction Survey 2025: Reliable Logistics Partner Logistika Pluss

We conducted a customer satisfaction survey, the results of which confirm that Logistika Pluss is a reliable logistics partner that offers high-quality and fast service. Customers rated the service quality 9.2/10 and reliability as high as 9.5/10 – this is a great recognition for our team.

In today’s rapidly changing business environment, speed, accuracy and flexibility are crucial for logistics services. The survey shows that these are the values ​​that Logistika Pluss offers to its customers.

Keywords that were emphasized the most:

• Speed ​​and responsiveness
• Quality service and professionalism
• Flexibility and personal approach
• Smooth cooperation and keeping promises

These are the reasons why Logistika Pluss is seen as a partner, not just a service provider.

At Logistika Pluss, we have significantly developed our processes and management systems in recent years. This helps us to act thoughtfully and ensure the efficiency of our activities. At the same time, we understand that humanity, care and quick response are also what matters to the customer – this cannot always be completely replaced by processes. Therefore, in addition to streamlining processes, our focus will continue to be on personal communication, caring service and quick response.

Logistika Pluss’ goal has always been to be more than a service provider – we want to be a reliable logistics partner that understands your business, knows your processes and contributes to results with you.

Customers noted in the survey:

• Our service is consistently reliable
• Problems are responded to and solutions are found quickly
• Promises are always kept

We have created our team in such a way that our people are not just service providers for the customer, but partners who would be perceived as an extension of our team. The customer’s concern is also our concern!

Trust is not just built on words – it requires actions. Therefore, it will continue to be important for Logistika Pluss to be even more proactive, to notice the customer’s needs and offer solutions before the problem arises.

We thank all our customers for their trust. Thanks to you, Logistika Pluss has been able to grow and strengthen its position as a professional and reliable warehouse services and logistics partner in Estonia. We thank everyone who participated in the satisfaction survey – we look forward to your feedback and are committed to even better service.

Thank you for being our partner!